FlexiPurchase AWS Migration Update
Scheduled for Jun 12, 23:00 UTC - Jun 14, 15:00 UTC
Update
Visa will be migrating the FlexiPurchase platform to Amazon Web Services (AWS) as part of an infrastructure modernization program to enhance resilience, performance, and scalability.
Planned Outage Window
Start: 12 June 2026, 23:00 GMT / 13 June 2026, 09:00 AEST
End: 14 June 2026, 15:00 GMT / 15 June 2026, 01:00 AEST
During this period, FlexiPurchase services will be unavailable, and users will not be able to log in or perform any actions.
What’s Changing
- Migration to AWS for improved resilience and scalability
- No changes to functionality, features, reports, APIs, or integrations
Change Freeze (SFTP)
- Effective 30 May 2026 – 28 June 2026
- During this period, the following requests directly to FlexiPurchase cannot be processed:
- New inbound or outbound SFTP connection setup
- SSH Key Updates
- Any custom port request on outbound SFTP
- PGP Key Encryption for outbound file
Actions Required
- Inform your end users of the planned outage
- After service restoration, validate access and report any issues via flexipurchasesupport@visa.com
Support & Updates
- Visa will confirm once services are restored
- Any updates during the migration will be communicated promptly
- For assistance, please contact flexipurchasesupport@visa.com
Additional Notes
- No data loss or changes are expected
- No updates to credentials, URLs, or integrations are required
- Impact is limited to the stated maintenance window.
For more information, please refer to the FlexiPurchase Pre-migration Client Communication document in the FlexiPurchase Vault.
If you have any questions about this change, please contact flexipurchasesupport@visa.com and we will be happy to assist.
Planned Outage Window
Start: 12 June 2026, 23:00 GMT / 13 June 2026, 09:00 AEST
End: 14 June 2026, 15:00 GMT / 15 June 2026, 01:00 AEST
During this period, FlexiPurchase services will be unavailable, and users will not be able to log in or perform any actions.
What’s Changing
- Migration to AWS for improved resilience and scalability
- No changes to functionality, features, reports, APIs, or integrations
Change Freeze (SFTP)
- Effective 30 May 2026 – 28 June 2026
- During this period, the following requests directly to FlexiPurchase cannot be processed:
- New inbound or outbound SFTP connection setup
- SSH Key Updates
- Any custom port request on outbound SFTP
- PGP Key Encryption for outbound file
Actions Required
- Inform your end users of the planned outage
- After service restoration, validate access and report any issues via flexipurchasesupport@visa.com
Support & Updates
- Visa will confirm once services are restored
- Any updates during the migration will be communicated promptly
- For assistance, please contact flexipurchasesupport@visa.com
Additional Notes
- No data loss or changes are expected
- No updates to credentials, URLs, or integrations are required
- Impact is limited to the stated maintenance window.
For more information, please refer to the FlexiPurchase Pre-migration Client Communication document in the FlexiPurchase Vault.
If you have any questions about this change, please contact flexipurchasesupport@visa.com and we will be happy to assist.
Scheduled
This is a reminder regarding the previously shared FlexiPurchase SFTP whitelisting communication sent earlier this year, which outlined the network configuration updates required as part of Visa’s migration of FlexiPurchase services to the Amazon Web Services (AWS) Cloud environment.
As a reminder, the original communication requested customers to complete required SFTP whitelisting actions by 28th February 2026. Although we expect whitelisting has been completed, this reminder is to ensure all customers remain prepared to avoid any service disruption.
Visa is migrating FlexiPurchase services from NTT-managed infrastructure to Visa’s Amazon Web Service (AWS) Cloud environment. This initiative enhances stability, scalability, and security while maintaining service continuity for all clients.
Network & Configuration Updates
To ensure uninterrupted service, the following whitelisting updates may be required by your organization prior to migration over to the AWS Cloud environment. The table below provides a summary of current and new SFTP connections for your awareness:
- Current SFTP Destination End points (port 22) Inbound (sftp-au.fraedom.com)
153.254.80.15
New SFTP Destination end points (port 22) -Inbound (sftp-au.fraedom.com)
13.54.84.83
52.63.182.181
16.26.173.156
16.50.29.190
174.129.195.20
18.205.92.205
34.208.29.99
52.41.181.154
- Current outbound connections (SFTP, SMTP, HTTPs)
153.254.80.1
New Outbound connections (SFTP, SMTP, HTTPs)
34.200.102.74/32
107.21.255.76/32
44.216.107.101/32
54.174.130.68/32
44.253.79.3/32
54.71.18.139/32
52.41.72.133/32
65.0.137.44/32
3.111.79.112/32
16.50.162.174/32
16.51.105.152/32
18.61.193.27/32
16.112.5.160/32
54.252.143.191/32
16.176.237.134/32
Where your organization deems it necessary to whitelist the new AWS inbound and outbound connections, please ensure action is taken by 13th May 2026.
Best Practices (Strongly Recommended)
To support a smooth migration and ensure ongoing service continuity, Visa strongly recommends the following best practice.
All files sent to Visa must be encrypted prior to transmission. Post-migration, unencrypted files may not be processed, which could result in processing delays or failures. To avoid disruption, it is highly recommended that all files are encrypted before being sent to Visa. Please remember to share the keys with us so we can decrypt the file.
Important: If your organization has current whitelisting configurations in place for existing inbound and outbound connections, please keep them in place until new AWS migration of 13th June 2026 to ensure a smooth carryover from old to new SFTP connections. After this date, any previous whitelisting protocols can be decommissioned.
If you have any questions about this change, please contact flexipurchasesupport@visa.com and we will be happy to assist.
As a reminder, the original communication requested customers to complete required SFTP whitelisting actions by 28th February 2026. Although we expect whitelisting has been completed, this reminder is to ensure all customers remain prepared to avoid any service disruption.
Visa is migrating FlexiPurchase services from NTT-managed infrastructure to Visa’s Amazon Web Service (AWS) Cloud environment. This initiative enhances stability, scalability, and security while maintaining service continuity for all clients.
Network & Configuration Updates
To ensure uninterrupted service, the following whitelisting updates may be required by your organization prior to migration over to the AWS Cloud environment. The table below provides a summary of current and new SFTP connections for your awareness:
- Current SFTP Destination End points (port 22) Inbound (sftp-au.fraedom.com)
153.254.80.15
New SFTP Destination end points (port 22) -Inbound (sftp-au.fraedom.com)
13.54.84.83
52.63.182.181
16.26.173.156
16.50.29.190
174.129.195.20
18.205.92.205
34.208.29.99
52.41.181.154
- Current outbound connections (SFTP, SMTP, HTTPs)
153.254.80.1
New Outbound connections (SFTP, SMTP, HTTPs)
34.200.102.74/32
107.21.255.76/32
44.216.107.101/32
54.174.130.68/32
44.253.79.3/32
54.71.18.139/32
52.41.72.133/32
65.0.137.44/32
3.111.79.112/32
16.50.162.174/32
16.51.105.152/32
18.61.193.27/32
16.112.5.160/32
54.252.143.191/32
16.176.237.134/32
Where your organization deems it necessary to whitelist the new AWS inbound and outbound connections, please ensure action is taken by 13th May 2026.
Best Practices (Strongly Recommended)
To support a smooth migration and ensure ongoing service continuity, Visa strongly recommends the following best practice.
All files sent to Visa must be encrypted prior to transmission. Post-migration, unencrypted files may not be processed, which could result in processing delays or failures. To avoid disruption, it is highly recommended that all files are encrypted before being sent to Visa. Please remember to share the keys with us so we can decrypt the file.
Important: If your organization has current whitelisting configurations in place for existing inbound and outbound connections, please keep them in place until new AWS migration of 13th June 2026 to ensure a smooth carryover from old to new SFTP connections. After this date, any previous whitelisting protocols can be decommissioned.
If you have any questions about this change, please contact flexipurchasesupport@visa.com and we will be happy to assist.
This scheduled maintenance affects: FlexiPurchase (Portal, Mobile, Login, 2FA, SSO).