FlexiPurchase Status

All Systems Operational

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FlexiPurchase Operational

Portal Operational

Mobile Operational

2FA Operational

SSO Operational

ePayables - NAB Operational

Virtual Cards Operational

Push to Wallet Operational

Supplier Payment Operational

ePayables - BNZ Operational

Virtual Card Operational

Card Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 20, 2026

No incidents reported today.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

FlexiPurchase Token Stamping Disruption

Resolved - This issue has now been fully resolved. FlexiPurchase is conducting an internal review of the event to mitigate against future occurrences.

Reported Start Time: 9 March 2026
Reported End Time:18 March 2026

Impact: Users are able to find their Virtual card transactions under their Expenses tab.

Next Update: No further updates, issue resolved.

Feedback: If you'd like to provide some feedback on how well we communicated during this incident, please click here to share this with us.
Mar 18, 07:15 UTC

Identified - We have identified an issue and working on a fix.

We appreciate your patience while we urgently work to resolve the issue.

Reported Start Time: 9 March 2026

Impact: Users may not be able to find their Virtual card transactions under their Expenses tab.

Next Update: As status changes.

Incident #:INC24503984
Mar 18, 00:33 UTC

Update - We continue to investigate the cause and appreciate your patience while we urgently work to resolve the issue.

We regret any inconvenience this may cause for our affected clients. We will provide regular updates until the issue is mitigated.

Reported Start Time: 9 March 2026

Impact: Users may not be able to find their Virtual card transactions under their Expenses tab.

Next Update: As status changes.

Incident #:INC24503984
Mar 10, 22:29 UTC

Investigating - We are aware of issues impacting FlexiPurchase where virtual card transactions are being listed under the Virtual Funding account. We are investigating the cause and working urgently to resolve the issue.

We regret any inconvenience this may cause for our affected clients. We will provide regular updates until the issue is mitigated.

Reported Start Time: 9 March 2026

Impact: Users may not be able to find their Virtual card transactions under their Expenses tab.

Next Update: Within 60 mins

Incident #:INC24503984
Mar 10, 21:36 UTC

Mar 17, 2026

No incidents reported.

Mar 16, 2026

FlexiPurchase AWS Migration Update

Completed - The scheduled maintenance has been completed.
Mar 16, 06:57 UTC

Scheduled - We are writing to provide an update regarding the upcoming FlexiPurchase migration to Amazon Web Services (AWS).

After a review, we have decided to move the migration date from the previously communicated schedule of 21st Mar 2026. This decision has been taken to allow additional end to end validation and readiness checks, ensuring a stable migration and a smooth experience for your users.

Updated Migration Window
Original migration date: 21st March 2026
Revised migration date: To be communicated latest by 31st March 2026

All other aspects of the migration, including scope and expected impact, remain unchanged. Pre migration communications will be issued 30 days ahead of the AWS migration, outlining what to expect on the day, any required testing, and available support channels.

If you have any questions or need additional guidance, please contact
FlexiPurchasesupport@visa.com and we will be happy to assist.

We thank you for your understanding.
Mar 16, 06:56 UTC

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.